FAQs

  • How much does using your agency cost?

    Here at TNNA, we take pride in finding exceptional candidates for each family. In doing so, we charge 5% of the provider's projected income, as well as, a nonrefundable deposit that will be deducted from your final total. Each family's needs are very different though, so reaching out for a family-specific quote is important!

  • How much does a Nanny cost?

    We at TNNA believe that our nannies are exceptional professionals and should be compensated as such. All rates are based on each individual provider's experience, location and education. Here at TNNA, we implement a minimum hourly rate.

  • What does your vetting procedure include?

    Ease and simplicity for families is one of our main goals at TNNA. To achieve this, we take on the responsibility of verifying resumes, checking references, conducting interviews, and running background + DMV checks on all potential childcare providers.

  • What happens after I complete the family form?

    Once we have received and reviewed your completed family intake form, we will send you a follow-up email with a scheduling link to arrange our family intake call. During this call, we will delve deeper into your family’s needs, discuss what you are looking for in a nanny, review our agency’s policies and fees, and outline the next steps.

  • Why should a Family partner with you?

    Families serious about finding exceptional child care should partner with us because we understand how time-consuming and stressful it can be to find the perfect match for their needs. We make it our priority to ensure that this process is as easy and streamlined as possible for families.

  • Why should a Nanny partner with you?

    TNNA is a step above other agencies because we are owned and operated by nannies. We believe that it’s important to advocate for our nannies. We ensure that all our providers are paid a competitive wage with benefit packages that meet industry standards.

  • Do you handle payroll?

    We currently do not offer payroll services through our agency, as we are strictly a nanny placement service. However, we do partner with a payroll company. Please see the bottom of our Parents page for more information.

  • What happens if the nanny we pick doesn't work out?

    At TNNA, our goal is to ensure you find the perfect childcare solution. We offer a 30-day placement guarantee. If, within the first 30 days after hiring your nanny, things don’t work out, we will provide a replacement nanny at no additional cost to you!

  • How do you ensure transparency when matching families with nannies?

    At TNNA, we believe in complete transparency to help you make the best decision for your family. Once you and your nanny have officially matched, all of the nanny's important documents will be accessible through their profile in your dashboard. This includes their CPR & First Aid certification, reference check reports, background check, and a copy of our intake notes from the initial interview with the nanny. We want you to feel confident and informed every step of the way!